Privacy Policy

Last updated: 6 October 2026

Who is responsible for your information?

SM Installations is responsible for personal information collected through this website and through enquiries made about kitchen fitting, carpentry and related services.

For privacy enquiries, contact Steve by email at steve.munro100@gmail.com or by phone on 07495 521377.

Information you may provide

If you ask for a quote or contact SM Installations, information may include your name, phone number, email address, postcode or area, project details, photographs you choose to send, and any other information you include in your enquiry.

Technical website information

The website is hosted by Hostinger. Hosting systems and access logs may process technical information such as IP address, browser or device information, requested pages, time of access, approximate country and error or security logs. This information is used to operate, secure and troubleshoot the website.

How information is used

Information may be used to respond to enquiries, discuss or prepare quotations, arrange and carry out work, keep appropriate business records, maintain website security and performance, and comply with legal or accounting obligations.

Legal bases

Depending on the situation, information is processed because it is necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or because there is a legitimate business interest in responding to enquiries and operating a secure website.

WhatsApp, phone and email

If you choose to contact SM Installations through WhatsApp, phone or email, those services may process your information under their own privacy terms. The website does not control how those external services handle data once you leave this site or use their apps.

Traffic information and cookies

The current website does not use advertising cookies or third-party behavioural analytics such as Google Analytics. Basic website traffic and technical activity can be viewed through the hosting provider's server-side analytics and access logs. The optional background music and locally hosted videos do not require tracking cookies.

Who information may be shared with

Information is not sold to advertisers. It may be handled by service providers needed to operate the business, such as the website hosting provider, email provider or messaging service, and may be disclosed where required by law.

How long information is kept

Enquiry and customer information is kept only for as long as reasonably necessary for the purpose it was collected for, including dealing with the enquiry, carrying out work, resolving any follow-up matters and meeting legal, tax or accounting requirements.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection to certain processing, or a copy of information in a portable format.

You can raise a privacy concern with SM Installations using the contact details above. You can also find information about your rights or make a complaint to the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

This page may be updated if the website, services or data-handling practices change.